Burst pipes & leaks
The water isolated and the pipe repaired before it does more damage. I carry the common fittings so most jobs are fixed on the first visit.
Leak detection →HomeEmergency plumber
24/7 · No call-out fee
24/7 emergency plumber across South Wales, ring me now.
Burst pipe, water through the ceiling, boiler gone on a cold night? The phone is on. I'll talk you through getting the water off before I've even set off, and I aim to be with you inside 90 minutes.
- No call-out fee
- 90-minute target
- Gas Safe registered
While you wait
The first ten minutes matter most.
Stopping the water limits the damage far more than the speed of the van does. While you're on the phone to me:
- Turn off the stop tap. Usually under the kitchen sink, sometimes in a hallway cupboard or by the front door.
- Keep water away from electrics. If it's coming through a light fitting, switch that circuit off at the fuse board if it's safe to reach.
- Open the taps to drain what's left in the pipes, and catch drips in buckets and towels.
- Take a few photos. They help me bring the right parts, and your insurer will want them.
- Call-out feeNone
- First half hour, working hours£80
- Out of hours & weekends£150
- What I aim for, door to door90 min
You'll know the price on the phone, before I set off, not after I've finished.
Emergencies · 21-second guide
Burst pipe? What to do, and what happens next.
Stop the water, make the call, and I’m on my way.
- Turn off the stop tap, usually under the kitchen sink
- Call 029 2169 0437, any time, day or night
- I aim to be with you within 90 minutes
- No call-out fee
An animated illustration, not a customer’s kitchen.
Smell gas? Ring the gas emergency line first.
Call the National Gas Emergency Service on 0800 111 999 (free, 24 hours). Turn the gas off at the meter if you can, open doors and windows, and don't use light switches, naked flames or anything that could spark. Once the leak has been made safe, I can trace and repair it.
What I get called out for
Urgent plumbing, sorted.
No call-out fee, just a clear price and a quick response.
Boiler breakdowns
No heating or hot water? I'm Gas Safe registered and on call 24/7 to diagnose and repair boiler faults, so your home is warm again.
Boiler repair →Blocked toilets & drains
Toilets, sinks and outside drains cleared quickly and hygienically, and if the blockage is on a shared drain, I will tell you if it is Welsh Water’s to fix.
Blocked drains →Hot water failures
Immersion heaters, hot water cylinders and unvented systems diagnosed and repaired to get your hot water back.
Heating & hot water →Taps & valves
Dripping taps, seized stop taps and failing valves repaired or replaced to stop the leak and the waste.
Tap repair →Making good after a leak
Once the water is stopped, I put right what it damaged: boards, plasterboard, boxing-in and seals. Your home goes back clean and dry.
All services →Had your bathroom fitted by me?
Priority Plumbing for Life.
Then you're on Priority Plumbing for Life. Say so when you ring: you go to the front of the queue and I'm with you the same day. Every bathroom I fit comes with it.
Priority is about getting to you first. The repair itself is priced the usual way, and you'll hear the price before I start.
- Beat the queue On a freezing morning every plumber's phone is ringing. My bathroom customers get answered first and seen first.
- Same-day emergencies Burst pipe, a leak through the ceiling, no hot water. Ring me and I'm with you that day.
- I won't say no Too busy, too late, fully booked: you won't hear any of those from me. If I fitted your bathroom, I'm coming.
Google reviews
Trusted when it matters.
Real reviews from people who rang me when something went wrong. All published on Google.
My customer reviews are published on Google, where you can read them in full and check they're genuine.
Where I cover
Emergency plumbing across South Wales.
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Frozen pipesWhen to call, what to do
Questions
Frequently asked questions.
Do you charge a call-out fee?
No. It's £80 for the first half hour in working hours, or £150 out of hours and at weekends, and you'll know that before I set off.
How quickly can you get to me?
I aim to be with you inside 90 minutes. Ring me and I'll give you an honest time on the phone, and talk you through stopping the water while I'm on the way.
What should I do if I smell gas?
Ring the National Gas Emergency Service on 0800 111 999 first, turn the gas off at the meter if you can, and open doors and windows. Once it has been made safe, I can trace and repair the leak.
Free quote
Water where it shouldn't be?
Don't wait, water damage gets worse by the minute. Ring me now and I'll talk you through getting it off.