Contact & Support

Need a plumber? Get in touch today. Whether it's a bathroom quote or an emergency repair, our team is ready to help across Cardiff and Caerphilly.

Book Online Now Emergency Call

Free Quotations

60-Min Response

Emergency (90mins): £75

OOH / Wknd: £150

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How to Contact Us

Choose the best method for your enquiry to ensure the fastest response.

Bathrooms & Large Projects

Planning a renovation?
The best way to get a quote or book a survey is through our online system or WhatsApp.

Book Consultation Online WhatsApp Us

24/7 Emergency

Urgent leak or breakdown?
For emergencies, please call us immediately. We are available 24/7.

029 2169 0437

General Enquiries

Have a question?
For general queries, feel free to email us directly.

cardiffandcaerphillyplumbers@gmail.com

VIP PRIORITY ACCESS

Stop Calling Around.
Get Instant Help.

Skip the stress of Google searches. One click drops a job card directly to our local team for a guaranteed 90-minute response.

Basic Priority

£12 /month

Essential peace of mind for homeowners.

90-Min Response Guarantee (Location Dependent)
Direct Job Card Drop
£70 Call-Out / Fix Fee (In Hours)
£130 Emergency Fee (Out of Hours)

Choose Basic

Priority Plus

£22 /month

Everything in Basic plus discounted fees.

90-Min Response Guarantee (Location Dependent)
Direct Job Card Drop
25% OFF All Call-Out Fees
Discounted Emergency Rates

Choose Plus

Total Peace of Mind

£40 /month

Complete coverage for any emergency.

90-Min Response Guarantee
Direct Job Card Drop
NO EXTRA FEES
All Labour Included (Any Day, Any Time)

Go Premium

Subscription Terms & Conditions (The Small Print):

Minimum Term: All subscription plans are subject to a minimum 12-month contract. Early cancellation fees may apply.
Response Time: The 90-minute response aim is a target for emergencies (uncontrollable leaks, total loss of heating) and is subject to engineer availability, adverse weather, and traffic conditions. We cover Cardiff & Caerphilly (CF postcodes).
Out of Hours (OOH): Defined as 5:00 PM to 8:00 AM Monday-Friday, plus all day Saturday, Sunday, and Bank Holidays.
Parts & Materials: Plans cover labour/call-out fees only as specified. Parts are NOT included and will be charged separately at standard retail rates.
Fair Usage: "No Extra Fees" on the Premium plan is subject to a fair usage policy of up to 3 emergency call-outs per year and a maximum of 2 hours labour per call-out. Additional time charged at standard rates.
Exclusions: Pre-existing faults known prior to membership are excluded. Boiler specific cover applies to boilers under 10 years old with full service history.

24/7 Plumbing Availability Across Cardiff

We provide round-the-clock plumbing services. Trust us for fast, professional assistance whenever you need it. Whether you are dealing with a burst pipe in the middle of the night, a sudden boiler breakdown during a cold winter evening, or a major leak that threatens to damage your property, our dedicated emergency team is always on standby. We pride ourselves on our rapid response times, arriving fully equipped to diagnose and resolve your plumbing emergencies efficiently and safely, ensuring your home remains protected.

As a leading emergency plumber in Cardiff and Caerphilly, we understand how urgent plumbing problems can be and we’re always just a phone call away. With fast response times, fair prices, and expert service, we offer round-the-clock plumbing solutions you can rely on.

Call 029 2169 0437

Areas We Cover

Cardiff Central & Bay
Caerphilly & Surrounds
Newport
Pontypridd
Barry & Penarth

Frequently Asked Questions

At Cardiff and Caerphilly Plumbers, we offer a wide range of plumbing services including general plumbing, boiler repair and fitting, kitchen and bathroom installation, maintenance, heating, and gas safe services. Our experienced team is dedicated to resolving any plumbing issues efficiently.

Yes, all our plumbers are fully certified and licensed professionals. They undergo rigorous training and have the expertise to handle various plumbing tasks with precision and skill. You can trust our team to deliver high-quality workmanship.

Absolutely! We understand that plumbing emergencies can happen at any time. That's why we offer 24/7 emergency plumbing services. Whether it's a burst pipe or a faulty water heater, you can rely on us to respond quickly.

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