Blocked Toilets
Fast unblocking of toilets using specialist equipment. I identify whether the blockage is local or in the main drain and clear it hygienically.
Camera survey · jetting
Fast blocked drain clearance across Cardiff and the surrounding areas. I clear blocked toilets, sinks, showers, baths, and external drains — no call-out fee, rapid response.
Local knowledge
Most of the blocked drain calls I take in Cardiff are on Victorian and Edwardian terraces — Roath, Cathays, Canton, Grangetown — where the original clayware runs out under the back garden and joins a shared drain serving the whole row. That detail matters more than people realise, because it usually decides who pays.
Since 1 October 2011, most private sewers and lateral drains connecting to the public network in this area transferred to Dŵr Cymru Welsh Water. Their own guidance is that pipework collecting waste from your property alone, inside your boundary, stays yours — but pipes running beyond your boundary, and pipes shared with neighbours, are probably theirs. On a terrace that is very often the exact pipe that has blocked. I will tell you when I think a blockage sits on Welsh Water's side so you can report it to them rather than pay me to clear it.
The other Cardiff-specific factor is the combined sewer network under the older parts of the city, which carries foul and surface water in one pipe. During heavy rain those runs surcharge, and the first sign is often a gully backing up or a downstairs toilet gurgling — a symptom of the system being full rather than of anything blocked on your property. Highway gullies in the street are Cardiff Council's responsibility, not Welsh Water's and not yours.
Blocked drains in Cardiff
Reliable, professional service across Cardiff and the surrounding areas. Gas Safe registered, fully insured, and the one who turns up.
Fast unblocking of toilets using specialist equipment. I identify whether the blockage is local or in the main drain and clear it hygienically.
Kitchen and bathroom sinks, baths, and showers cleared quickly. I remove build-up of grease, hair, and soap residue that causes slow drainage.
Blocked gullies, downpipes, and external drains cleared using high-pressure jetting equipment where required.
For persistent or recurring blockages I offer CCTV drain inspection to locate root intrusion, collapsed pipes, or build-up issues.
Powerful jetting equipment cuts through grease, scale, and stubborn blockages in both domestic and commercial drains.
I charge for the work, not the visit. Transparent pricing agreed before I start — no surprise bills.
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24/7 in Cardiff
The phone is on day and night. I'll talk you through getting the water off before I've even set off, and I aim to be with you inside 90 minutes.
Questions
It depends where the pipe runs. Welsh Water's guidance is that pipes serving only your property and lying within your boundary are yours, while pipes beyond your boundary or shared with neighbours are usually theirs following the 2011 transfer. On a Cardiff terrace it is frequently a shared drain. I will tell you which side I think it falls on before you spend anything.
Not always. Older parts of Cardiff are on combined sewers carrying foul and surface water together. In heavy rain those can surcharge and cause gurgling or slow flow without anything being blocked on your property. If it only happens in downpours it points at the network rather than your drain, and I will say so.
Highway gullies and road drainage in Cardiff are Cardiff Council's responsibility. The public sewer itself is Welsh Water's. Neither is something you should be paying a private plumber to deal with, and I will point you to the right one.
Free quote
Ring or WhatsApp and tell me what's happening. You'll get a straight answer and a price before I start.